The post holder will work within the Newham Mental Health Community teams; using their own initiative to support the processing of referrals for screening; attend subgroup meetings; prepare the teams caseload for weekly discussions; monitor their consultants caseload with the Consultant; gather data where necessary; manage clinics, book clinic appointments; send out clinic outcome letters; monitor KPIs; set up CPA meetings; communicate with other Administrators and clinical staff; support the data management processes and generally provide an administrative service which will help to bring out the best in the clinical team. You will need to have a good command of the English language; able to read and understand letters; have excellent Microsoft Office skills including an understanding of Office 365; able to undertake Administrative/secretarial tasks such as opening and closing of cases; managing diaries, typing of letters, taking minutes at meetings, manipulating databases, understanding RiO; and to be the face of your Consultant in their absence taking messages and reporting back in a fitting and timely manner. You will need to have a flare for organising, as you will be expected to provide an efficient and responsive administration provision to a multi-disciplinary team; ensuring service delivery needs are met and Consultants and their team are fully supported. Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations. You will be a self-starter and It will be vital for you to have effective minute taking; which are essential requirements of the role as well as; being educated to GCSE standard as a minimum. A knowledge of RiO or NVQ level 3 in Business Administration would be an advantage. You should be able to work under pressure; willing to go the extra mile; have a minimum of intermediate/advanced knowledge of Microsoft Word, Excel, Outlook and Office 365; have a good command of the English language; be proficient in typing and able to make basic corrections to letters; have good interpersonal skills, a good attitude towards work; a good work ethic; be flexible, able to promote good working relationships and maintain patient confidentiality. Please note that: 1. In order to be shortlisted – you must give three numbered reasons, why you should be shortlisted for the post. 2. A short statement of why you fit the role and how you meet the person specification 3. Closing date for applications is 26th May 2023 @ 12.00pm. 4. Interviews for this post will be on 30th May 2023 – between the hours of 09.00-16.30pm This advert closes on Monday 26 May 2025. Location : London, E7 8QR